Legal
Privacy Policy
Effective Date: January 14, 2023
FirstSteps Early Learning Center (“FirstSteps,” “we,” “our”) is committed to protecting the privacy and safety of every child and family we serve. This policy explains how we collect, use, and protect your information.
Information We Collect
We may collect the following information:
- Parent or guardian details such as name, phone number, email, and address
- Child information including name, age, and learning or developmental needs
- Academic records and progress reports
- Health or behavioral information shared with us
- Basic website usage data
We only collect information necessary to support each child's learning and well-being.
How We Use Information
We use this information to:
- Deliver educational and support services
- Track learning and development progress
- Communicate with parents and guardians
- Improve our programs and teaching approach
- Meet legal and child protection requirements
We do not sell or share personal information for marketing purposes.
Child Protection and Sensitive Data
All child-related information is treated as highly sensitive. Access is restricted to authorised staff. We only share information with external professionals when necessary and with parental consent, unless required by law.
Data Security
We take reasonable steps to protect all data from loss, misuse, or unauthorised access. Information may be stored securely in both digital and physical formats.
Sharing of Information
We may share information:
- With your consent
- With professionals supporting your child's development
- When required by law or for safeguarding reasons
Your Rights
Parents and guardians may:
- Request access to their child's records
- Request corrections to inaccurate information
- Withdraw consent where applicable
Website Use
Our website may collect limited, non-sensitive data to understand how visitors use the site and to improve performance.
Updates to This Policy
We may update this policy when necessary. The most current version will always be available on our website.